Last Updated: [Date]
At Noksho, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or use our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Your name
Mobile number
Email address
Billing and shipping address
Order details
Payment status
IP address
Device and browser information
Website usage data
Customer support messages
Any other information you provide while using our website
We collect only the information needed to process your order, deliver products, provide support, and improve our services.
2. How We Use Your Information
We may use your information for the following purposes:
To process and deliver your orders
To send order confirmation and shipping updates
To contact you regarding your purchase
To provide customer support
To handle returns, refunds, replacements, or complaints
To improve our website, products, and services
To prevent fraud, misuse, or unauthorized transactions
To send offers, updates, or promotional messages, only where allowed
To comply with legal and regulatory requirements
We do not sell your personal information to anyone.
3. Payment Information
Noksho does not directly store your debit card, credit card, UPI, net banking, or wallet details.
All payments are processed through secure third-party payment gateways. These payment partners may collect and process payment-related information as per their own privacy policies and security standards.
4. Sharing of Information
We may share your information only when required to run our business and provide our services. This may include sharing information with:
Courier and logistics partners
Payment gateway providers
Website hosting and technology service providers
Customer support tools
Marketing and analytics platforms
Government authorities, if legally required
We share only the necessary information required for the specific purpose.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, understand website traffic, and show relevant advertisements.
Cookies may help us understand which pages you visit, what products you view, and how you interact with our website.
You can disable cookies from your browser settings, but some parts of the website may not work properly if cookies are turned off.
6. Marketing Communication
We may contact you through SMS, WhatsApp, email, phone call, or other communication channels for order updates, support, offers, and promotional messages.
You can opt out of promotional communication by contacting us at [support email]. However, we may still send important order-related or service-related updates.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform can guarantee 100% security. You should also keep your account details, OTPs, and payment information safe and never share them with anyone.
8. Data Retention
We keep your personal information only for as long as required to provide our services, complete transactions, resolve disputes, comply with legal obligations, prevent fraud, and maintain business records.
When your data is no longer required, we may delete, anonymize, or securely store it as per applicable law.
9. Your Rights
You may request to access, correct, update, or delete your personal information, subject to applicable laws and business/legal requirements.
To make such a request, you can contact us at:
Email: [support email]
We may ask you to verify your identity before processing your request.
10. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
If we discover that personal information of a child has been collected without proper consent, we may delete such information as required by law.
11. Third-Party Links
Our website may contain links to third-party websites, payment gateways, courier tracking pages, or other external services.
We are not responsible for the privacy practices, content, or security of these third-party websites. Please read their privacy policies before sharing any information with them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
You should review this page regularly to stay informed about how we protect your information.
13. Contact Us
For any privacy-related questions, requests, or complaints, you can contact us at:
Brand Name: Noksho
Website: [website URL]
Email: [support email]
Business Name: [business/legal entity name, if any]
Short Footer Version
At Noksho, we respect your privacy. We collect only the information needed to process orders, deliver products, provide support, improve our services, and keep your shopping experience safe. We do not sell your personal information. Your data may be shared only with trusted partners such as courier companies, payment gateways, and service providers required to complete your order.
Simple Customer-Friendly Version
Noksho collects basic details like your name, phone number, address, email, and order information so we can process your order and deliver your product. We may also use your details to send order updates, support messages, and offers.
We do not sell your personal data. Your details are shared only with trusted partners like courier companies and payment gateways when needed to complete your order.